Service Profit Chain - Linking Employees and Customers

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Information

Details

This model discovers what employees need to achieve optimal performance and customers need to achieve optimal satisfaction. Then levers are developed to influence profitability.

Format

PowerPoint PPT

Number Of Pages

20

Features

Easily customizable charts and detailed discussion notes on each slide.

Recommended Audience

Senior HR Leaders, Business Leaders

Tags

Customer Satisfaction, Employees, Customers, Employee Engagement, Service Profit Chain, Profit, Customer Experience, Customer Retention, Customer Loyalty
Reviews

 

I really loved this product; my business has been much more successful since I discovered this and put new processes in place.

- James

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Service Profit Chain - Linking Employees and Customers
$200
$200
Discover how to achieve optimal performance by employees and satisfaction for customers. Then develop levers to drive profitability.

Item: #5808b6233d289

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$200
$200

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